Delivery Plan

AI-Fluent, then AI-Native — phased delivery from internal fluency to client-facing workflows.

Q1–2

AI Fluency + Control Framework

Q3–4

AI-Guided Internal Ops

Year 2

Client-Facing Workflows

Phase 1: AI-FluentQuarter 1–2 (Months 0–6)

Internal AI Fluency + Control Framework + Telemetry Baselines

Establish AI governance charter (product + compliance co-owned)
Deploy team enablement playbooks and standard AI operating boundaries
Ship AI-fluent toolchain for PRD/spec/QA/compliance workpack acceleration
Implement baseline telemetry for cycle time, exceptions, rework
Run Spikes 1–2 and decide go/no-go for workflow pilots
Publish monthly control-health report from day one
Phase 2: AI-NativeQuarter 3–4 (Months 6–12)

Launch AI-Guided Internal Ops for One High-Volume Workflow

Launch internal copilot for one critical workflow (recommended: issuance readiness)
Integrate deterministic policy checks and risk-tiered approval routing
Deploy approval-routing engine by risk tier
Publish monthly control-health + productivity scorecard
Run Spikes 3–4, harden reliability and audit packets
Build exception taxonomy and remediation loops
Phase 2: AI-NativeYear 2 (Months 12–18+)

Externalize as Client-Facing Guided Workflow Surfaces

Expand to custody/trading/post-trade exception workflows
Expose guided client workflow surfaces for status, blockers, and next actions
Deploy proactive blocking-issue detection and action suggestions
Create continuous improvement loop from logged exceptions and overrides
Launch SLA dashboards (cycle time, exceptions, completion)
Complete readiness review for broader regulatory and enterprise scaling

Program Governance

Exec Sponsor

CEO / COO equivalent

Day-to-Day Owner

Technical product lead (product + engineering bridge)

Control Co-Owner

Compliance/risk lead

Weekly delivery reviewBiweekly risk reviewMonthly steering committee